All Packages purchased on Krazy Giraffe must be booked within 3 months from date of purchase. We can customise or create a gift voucher for these treatments upon request. Recipients of gift vouchers are required to email a copy of their voucher as the time of scheduling their treatments to firstname.lastname@example.org
Once payment has been received, the booking slot is deemed as confirmed. Rescheduling of treatment dates and times is subject to a R 200 administration fee per person, which is payable upon rescheduling. No rescheduling can be made up to 48 hours (2 days) prior to the treatment date.
Cancellation, Non-arrivals and late arrivals
Non-arrivals on the treatment date or cancellation of a booking or part thereof, will result in a forfeiture of the full value thereof. No refunds will be issued. Late arrivals will result in shorter treatments.
Please switch off all cell phones during treatments. Please keep noise to a minimal as there will be other guests at the spa. We do not tolerate any sexual harassment or aggressive behaviour towards our staff. No smoking is allowed in the spa. All valuables should not be brought into the spa. Your personal belongings can be locked in our lockers.
The Indigo Spa (Pty) Ltd , directors, and staff will not be held responsible for any loss or damage to your personal valuables, cell phone or belongings.
The Indigo Spa (Pty) Ltd
3 Forssman Close, Barbeque Downs, Kyalami | email@example.com | indigospa.co.za | 0637316068